About Penobscot Community Health Care

Providing comprehensive, integrated primary health care services for all to improve the health and wellbeing of our patients and the Maine communities we serve.

Your Community Health Center

Penobscot Community Health Care is a non-profit organization governed by a board of community volunteers, incorporated in 1997. We are passionate about our Mission at PCHC – We provide comprehensive, integrated primary health care services for all to improve the health and wellbeing of our patients and the Maine communities we serve. Our vision for success is a community in which everyone has access to quality, cost effective health care, where people are empowered to advocate for their personal goals and needs and are supported by community based resources, and where health encompasses physical and emotional wellness, personal dignity and a sense of belonging.

Focusing on the health of every patient, Penobscot Community Health Care offers a medical home with access to many health services in addition to primary health care, such as dental, integrated mental health, pharmacy, physical therapy, case management, health and nutrition education, chronic disease management, speech and audiology services, and many medical specialists.

 What is a Community Health Center?

PCHC’s goal is to provide access to affordable, quality, health care for all, keeping both the insured and uninsured healthy, by focusing on prevention and health care management rather than a reliance on emergency room and inpatient services when sick.

We are committed to transforming the healthcare system because this will dramatically improve the health and reduce health costs for you, your family, and your community.

This health center is a Health Center Program grantee under 42 U.S.C. 254b, and a deemed Public Health Service employer under 42 U.S.C. 233(g)-(n).  PCHC is a FTCA Deemed Facility.

Why not become a patient and find out just how different the health care experience can be with PCHC!

Learn more about PCHC’s Mission, Vision, and Values


  • PCHC: The Future of Health Care … Now

    Patient-Centered Delivery of Care The Medical Home Model focuses on the patient – coordinating individual patient care throughout the entire medical team and enhancing the patient-provider relationship to improve health outcomes. PCHC has been providing this type of care since 1997 – our providers have always focused on individual patient needs, proactively treating chronic illnesses... Read more »

  • Quick Facts about PCHC

    Commitment to Mission: PCHC is by far the largest and most comprehensive of the 19 FQHC organizations in Maine and the 2nd largest of the 100 in New England. Patients: Over 65,000 in 2016. 70% are lower income persons and seniors. Patient Visits: Over 350,000 in 2016, up from 25,000 in 2003. Affordable Care Program: Over $2 million... Read more »

  • Your High-Quality Medical Home

    Transforming Lives… Transforming the Health Care System PCHC cares enough about you to measure the quality of the care we provide. This means you feel better sooner! PCHC is a top quality health care organization that has received multiple national awards and recognition.  In fact, Penobscot Community Health Care has been regionally and nationally recognized... Read more »

  • Board of Directors

    Our dedicated community volunteers who serve on the Board of Directors donate hundreds of hours to further the mission of PCHC. Board Chair Mark Woodward, joined PCHC’s Board in 2011 and is an active member in our community, currently serving as chairman of the boards for Eastern Maine Development Corp., and the Maine Discovery Museum. He... Read more »

  • Major Contributors

    PCHC has been fortunate to receive the support of many local, state, and national foundations and organizations. The support of the following contributors has helped PCHC to continue to expand services and meet the needs of people in the greater Bangor area. Government Grants State of Maine Department of Health and Human Services U.S. Department... Read more »

  • 2014 CAHPS Patient Survey Results

    Consumer Assessment of Healthcare Providers and Systems What are CAHPS Surveys? Every year, PCHC works with the Agency for Healthcare Research and Quality to send surveys to patients to learn about their experiences with us. These surveys are called the Consumer Assessment of Healthcare Providers and Systems or CAHPS for short. In 2014, PCHC surveyed... Read more »

  • Mission, Vision, and Values

    Adopted July 7, 2015 Mission We provide comprehensive, integrated primary health care services for all to improve the health and wellbeing of our patients and the Maine communities we serve.