Patient Resources

Get Well. Stay Well.

On a journey as important as better health, who couldn’t use a partner to help them find their way?  Peace of mind about health care begins with a good relationship between the care team and patient.

Whether you are coming to PCHC as a patient or a vistor, we want your experience to be as pleasant and easy as possible.  The information on our website should answer many of the questions that you have.  If not, please call any of our practices and any one of our Patient Service Representives would be happy to assist you.

We look forward to helping you and your family on your journey to getting well and staying well!

If you need PCHC to release or obtain medical records, download the following form:

Release of Information Form
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  • What is your ACE Score?

    Did you know that experiences from your childhood could affect your health today? High ACE scores have been linked to serious health conditions such as anxiety, diabetes, heart disease … even cancer. Studies show that ACEs (Adverse Childhood Experiences) can happen to anyone, regardless of race, income, or housing situation. To learn more click on... Read more »

  • LGBTQ Health Services

    PCHC is committed to the health and wellbeing of all of our patients and communities. We strive to provide an environment that is inclusive, patient-centered, and welcoming to all. For the past eight years in a row, PCHC has been recognized as a Leader in LGBT Healthcare Equality by the Human Rights Campaign Foundation (HRC).... Read more »

  • Generic Prescription Drug List

    PCHC’s 4 full service pharmacies, located in Bangor, Brewer, Old Town, and Belfast, work to offer the most complete list of discount medications in the area. We include more generic medications on the $4 pricing list than most of our local competitors, which means we can offer you the best prices in town! These discounts are... Read more »

  • New Providers

    Now accepting new patients! Call for your appointment!

  • Prescription Assistance

    Are you having trouble affording your medication? Do you have a high deductible? Are you in a gap with Medicare? If you have medication needs for a chronic condition and are uninsured (or under-insured), you may be eligible to receive significant savings through PCHC’s Prescription Assistance Program (RxAP). Our mission at Prescription Assistance is to ensure... Read more »

  • Affordable, Quality Health Care

    Get the Care You Need, When You Need It. We accept many commercial health insurance plans, as well as Medicare and MaineCare. The charge for your visit is based upon many factors, such as insurance status, co-pays or minimum fees. Affordable Care Plan (Sliding Fee Program) If you don’t have insurance (and even if you... Read more »

  • PCHC Participates in Maine’s Health Information Exchange

    Starting December 15, 2011, Penobscot Community Health Care is part of HealthInfoNet, a statewide system for doctors and other caregivers to share important health care information to improve your care. To learn more about PCHC’s participation with HealthInfoNet, please check out the resources below. They include: A letter to our patients from our CEO, Ken... Read more »

  • Billing

    Co-payment is required at the time of service. As a courtesy, PCHC will bill your insurance company. If you do not have insurance or are underinsured, we offer an Affordable Care Program (Sliding Fees) which provides reduced rates for those who qualify. If you require a payment plan, you may contact our Billing Department for assistance in setting... Read more »

  • Making an Appointment

    If you are a new patient, simply contact the practice most conveniently located to you by phone. If you are an existing patient, contact your current medical practice by phone. Our patient service representatives will be happy to assist you in finding the next available appointment.  You can also sign up for our patient portal... Read more »

  • PCHC eHealth Patient Portal

    Want to Sign up for PCHC’s eHealth Patient Portal? Simply call your provider’s office or 207-404-8000 and ask to sign up!  Click here to open PCHC eHealth Patient Portal in a new window. What is the Patient Portal? Our eHealth Patient Portal makes it easy to access your health care, whenever you need it, and wherever... Read more »

  • Patient Education

    Web Resources for Medical Information Click on the links below for a listing of websites where health information may be gathered. Choosing Wisely US Department of Health & Human Services National Institute of Health Agency for Healthcare Research & Quality Patient Pages AHRQ Effective Healthcare – Patient Guides Mayo Clinic Family Doctor Healthy Children Preparing... Read more »