Contact Us

Schedule an Appointment

Contact one of our Practice Locations.

Frequently Dialed Departments

Administration  207-992-9200

Human Resources 207-404-8218

Billing  207-404-8200

Medical Records  207-404-8101

Pharmacy  207-992-4100

Referrals  207-404-8300

Concerns & Feedback

Do you have concerns or feedback about your care?

Tell us. Your input matters. We encourage you to reach out to your provider’s office to begin the feedback process.  We are committed to using your feedback to improve your experience as well as the experience of all of our patients.

PCHC Practice Contacts:

Adult Wellness Center
Brewer Medical Center
Gayle Eames, 207-404-8000 ext. 2564
Shelby Thayer, 207-404-8000 ext. 1621
Capehart Community Health Center Karol Brown, 207-404-8000 x2264
Community Care & Geriatrics Bobbi McLain, 207-404-8000 x2102
Dental Center Danielle Brown, 207-404-8000 x1690
Helen Hunt Health Center Angel Shaw, 207-404-8000 x1742
Hope House Health & Living Center Linda Parent, 207-404-8000 x1627
Jackman Community Health Center Kristy Griffin, 207-404-8000 x2148
Medical Specialists Leanne Shain, 207-404-8000 x 1649
Penobscot Community Health Center Karol Brown, 207-404-8000 x2264
Penobscot Pediatrics Leanne Shain, 207-404-8000 x 1649
Seaport Community Health Center Ami Farrington, 207-404-8000 x1991
Winterport Community Health Center  Amy Smith, 207-404-8000 x2012

 

PCHC’s Confidential Fraud Hotline

877-874-8416

If you have a concern that could not be resolved at the practice level, please contact:

PCHC’s Patient Liaison 

207-992-9200

CMS Ombudsman Program

1-800-MEDICARE or www.CMS.gov

Maine Board of Licensure in Medicine

137 State House Station

Augusta, ME 04333 – 0137

Complaints 888-365-9964

www.Maine.gov

If you believe that PCHC has failed to provide language services or discriminated in another way, please contact:

PCHC’s Civil Rights Coordinator

103 Maine Avenue, Bangor, Maine 04401,

207-992-9200, fax: 207-907-7077

email: civilrights@pchc.com

U.S. Department of Health and Human Services, Office for Civil Rights

Office for Civil Rights Complaint Portal

200 Independence Avenue SW., Room 509F, HHH Building, Washington, DC 20201

1- 800-868-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.htm