Contact Us

Schedule an Appointment

Contact one of our Practice Locations.

Frequently Dialed Departments

Administration  207-992-9200

Human Resources 207-404-8218

Billing  207-404-8200

Medical Records  207-404-8101

Pharmacy  207-992-4100

Referrals  207-404-8300

Concerns & Feedback

Do you have concerns or feedback about your care?

Tell us. Your input matters. We encourage you to reach out to your provider’s office to begin the feedback process.  We are committed to using your feedback to improve your experience as well as the experience of all of our patients.

PCHC Practice Contacts:

Brewer Medical Center Gayle Eames, 207-404-8000 x1649
Capehart Community Health Center Karol Brown, 207-404-8000 x2264
Community Care & Geriatrics Bobbi McLain, 207-404-8000 x2102
Dental Center Dawn Allen, 207-404-8000 x2186
Helen Hunt Health Center Angel Shaw, 207-404-8000 x1742
Hope House Health & Living Center Joan Emery, 207-404-8000 x1501
Jackman Community Health Center Kristy Griffin, 207-404-8000 x2148
Medical Specialists Brittany Spack, 207-404-8000 x1403
Penobscot Community Health Center Karol Brown, 207-404-8000 x2264
Penobscot Pediatrics Brittany Spack, 207-404-8000 x1403
Seaport Community Health Center Ami Farrington, 207-404-8000 x1991
Winterport Community Health Center  Amy Smith, 207-404-8000 x2012


PCHC’s Confidential Fraud Hotline


If you have a concern that could not be resolved at the practice level, please contact:

PCHC’s Patient Liaison 


CMS Ombudsman Program

1-800-MEDICARE or

Maine Board of Licensure in Medicine

137 State House Station

Augusta, ME 04333 – 0137

Complaints 888-365-9964

If you believe that PCHC has failed to provide language services or discriminated in another way, please contact:

PCHC’s Civil Rights Coordinator

103 Maine Avenue, Bangor, Maine 04401,

207-992-9200, fax: 207-907-7077


U.S. Department of Health and Human Services, Office for Civil Rights

Office for Civil Rights Complaint Portal

200 Independence Avenue SW., Room 509F, HHH Building, Washington, DC 20201

1- 800-868-1019, 800-537-7697 (TDD)

Complaint forms are available at