Contact Us

Schedule an Appointment

Contact one of our Practice Locations.

Frequently Dialed Departments

Administration  207-992-9200

Human Resources 207-404-8218

Billing  207-404-8200

Medical Records  207-404-8101

Pharmacy  207-992-4100

Referrals  207-404-8300

Concerns & Feedback

Do you have concerns or feedback about your care?

Tell us. Your input matters. We encourage you to reach out to your provider’s office to begin the feedback process.  We are committed to using your feedback to improve your experience as well as the experience of all of our patients.

PCHC Practice Contacts:

Adult Wellness Center
Heather Pece, 207-404-8000 x2774
Brewer Medical Center Christy Wheelden, 207-404-8000 ext. 1283
Community Care & Geriatrics Chance Olson, 207-404-8000 x1177
Dental Center Michele Mancuso, 207-404-8000 x1690
Helen Hunt Health Center Tori Willey, 207-404-8000 x2760
Hope House Health & Living Center Yoko Chaiken, 207-404-8000 x2695
Jackman Community Health Center Rachel Coleman, 207-668-7755
Medical Specialists Brittany Spack, 207-404-8000 x2625
Penobscot Community Health Center Taylor Olmstead, 207-404-8000 x2264
Penobscot Pediatrics Brittany Spack, 207-404-8000 x2625
Seaport Community Health Center Tracie Philbrook, 207-404-8000 x1974
Winterport Community Health Center  Heather Pece, 207-404-8000 x2774


PCHC’s Confidential Fraud Hotline

If you have a concern that could not be resolved at the practice level, please contact:

PCHC’s Patient Liaison 


CMS Ombudsman Program

1-800-MEDICARE or

Maine Board of Licensure in Medicine

137 State House Station

Augusta, ME 04333 – 0137

Complaints 888-365-9964

If you believe that PCHC has failed to provide language services or discriminated in another way, please contact:

PCHC’s Civil Rights Coordinator

103 Maine Avenue, Bangor, Maine 04401,

207-992-9200, fax: 207-907-7077


U.S. Department of Health and Human Services, Office for Civil Rights

Office for Civil Rights Complaint Portal

200 Independence Avenue SW., Room 509F, HHH Building, Washington, DC 20201

1- 800-868-1019, 800-537-7697 (TDD)

Complaint forms are available at