PCHC
Discover Exceptional Primary Care
& More for Your Whole Family
At PCHC, we serve everyone, from babies to kids to elders… from Bangor to Old Town, and from Belfast to Jackman.
Best of all, our integrated care model means we have the services and specialists to take care of you from head to toe at our network of offices including:
Primary Care • Dental • Mental Health • Physical Therapy
Recovery • Speech Therapy • Nutrition & Wellness
Pharmacy • Osteopathic Medicine • Hearing Loss •Women’s Health/GYN
Important Update for PCHC Patients on MaineCare Coverage
We understand that recent reports about a temporary hold on certain MaineCare provider payments by the Maine Department of Health and Human Services until July 1, 2025, may be causing PCHC patient’s concern. We want to reassure you that these temporary holds do not affect your MaineCare coverage or eligibility for services. PCHC will continue to meet the needs of patients who are MaineCare members.
MaineCare has confirmed the following:
- MaineCare coverage remains active, and eligibility rules have not changed.
- There are no changes to covered services due to the interruption in MaineCare reimbursement to providers.
- You are not responsible for paying for MaineCare-covered services, except for your standard co-payments.
If you have any questions about your MaineCare coverage, please contact MaineCare Member Services at: 1-800-977-6740. See here for additional information: https://www.maine.gov/dhhs/oms/providers/provider-bulletins/attention-mainecare-providers-status-temporary-mainecare-payment-holds-2025-03-19.
Council on Patient & Family Experience
At PCHC, we believe in the power of collaboration and open dialogue. The Council on Patient & Family Experience (Patient Council) serves as a vital link between our community members and our dedicated staff, fostering conversations that enhance the patient experience. Our members share valuable feedback and insights, allowing us to better understand the needs of those who use our services.
Guided by our Mission, Vision, and Values—centered on Patient-Centered Care, Respect, Passion, Quality, Innovation, and Collaboration—the Patient Council is committed to cultivating a culture that prioritizes the voices of patients and families. Through active engagement, we aim to improve care, support patient education, and strengthen partnerships between patients, families, and the healthcare team.
Join us as we work together to create a more responsive and compassionate healthcare environment for all. If you’d like to participate, please complete an application form. For questions or problems with the application form, contact patientcouncil@pchc.com.
Online Self-Scheduling
For details on how to schedule an appointment through our self-scheduling system, please select the “Appointment Information” link below.