How Penobscot Community Health Care Manages Staffing & Resource Challenges

Watch the video above to learn more about how Penobscot Community Health Care manages challenges that relate to staffing and resource shortages by utilizing elements of the PCMH model, such as the team-based approaches to care and access options (e.g., telemedicine) to maintain the quality of care and service we provide.

A third party technology provider for PCHC is experiencing a widespread service interruption. This impacts online payment processing, eligibility verification and claims processing for some insurance providers. Online payments cannot be processed at this time. Patients can make payments by calling our Billing Department directly at (207) 404-8200 option 3. We are working to find alternative ways to serve our patients in the case that this continues to be an issue. We will continue to update our patients as we learn more.

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