Contact Us
Contact one of our Practice Locations.
Administration 207-992-9200
Human Resources 207-404-8218
PSLF: Jwhite@PCHC.com
Billing 207-404-8200
Medical Records 207-404-8101
Pharmacy 207-992-4100
Referrals 207-404-8300
Do you have concerns or feedback about your care?
Tell us. Your input matters. We encourage you to reach out to your provider’s office to begin the feedback process. We are committed to using your feedback to improve your experience as well as the experience of all of our patients.
PCHC Practice Contacts:
| Adult Wellness Center |
Danica Loring, 207-404-8100 x2809 |
| Brewer Medical Center | Taylor Beaulieu, 207-404-8100 x2492 |
| Community Care & Geriatrics | Mary Howes, 207-404-8100 x2102 |
| Dental Center | Katelyn O’Neill, 207-404-8100 x1632 |
| Helen Hunt Health Center | Amy Young, 207-404-8100 x2405 |
| Hope House Health & Living Center | Amy Durant, 207-404-8100 x1817 |
| Jackman Community Health Center | Rachel Coleman, 207-668-7755 |
| Medical Specialists | Peter Nickerson, 207-404-8100 x1475 |
| Penobscot Community Health Center | Amy Smith, 207-404-8100 x2012 |
| Penobscot Pediatrics | Peter Nickerson, 207-404-8100 x1475 |
| Seaport Community Health Center | Rachel Jewett, 207-404-8100 x2724 |
| PCHC’s Confidential Fraud Hotline | 844-390-9806 |
If you have a concern that could not be resolved at the practice level, please contact:
PCHC’s Patient Liaison
207-992-9200
CMS Ombudsman Program
1-800-MEDICARE or www.CMS.gov
Maine Board of Licensure in Medicine
137 State House Station
Augusta, ME 04333 – 0137
Complaints 888-365-9964
If you believe that PCHC has failed to provide language services or discriminated in another way, please contact:
PCHC’s Civil Rights Coordinator
103 Maine Avenue, Bangor, Maine 04401,
207-992-9200, fax: 207-907-7077
email: civilrights@pchc.com
U.S. Department of Health and Human Services, Office for Civil Rights
Office for Civil Rights Complaint Portal
200 Independence Avenue SW., Room 509F, HHH Building, Washington, DC 20201
1- 800-868-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.htm