Contact Us
Contact one of our Practice Locations.
Administration 207-992-9200
Human Resources 207-404-8218
PSLF: Jwhite@PCHC.com
Billing 207-404-8200
Medical Records 207-404-8101
Pharmacy 207-992-4100
Referrals 207-404-8300
Do you have concerns or feedback about your care?
Tell us. Your input matters. We encourage you to reach out to your provider’s office to begin the feedback process. We are committed to using your feedback to improve your experience as well as the experience of all of our patients.
PCHC Practice Contacts:
| Adult Wellness Center |
Heather Pece, 207-404-8000 x2774 |
| Brewer Medical Center | Christy Wheelden, 207-404-8000 ext. 1283 |
| Community Care & Geriatrics | Chance Olson, 207-404-8000 x1177 |
| Dental Center | Michele Mancuso, 207-404-8000 x1690 |
| Helen Hunt Health Center | Tori Willey, 207-404-8000 x2760 |
| Hope House Health & Living Center | Yoko Chaiken, 207-404-8000 x2695 |
| Jackman Community Health Center | Rachel Coleman, 207-668-7755 |
| Medical Specialists | Brittany Spack, 207-404-8000 x2625 |
| Penobscot Community Health Center | Taylor Olmstead, 207-404-8000 x2264 |
| Penobscot Pediatrics | Brittany Spack, 207-404-8000 x2625 |
| Seaport Community Health Center | Tracie Philbrook, 207-404-8000 x1974 |
PCHC’s Confidential Fraud Hotline
844-390-9806
If you have a concern that could not be resolved at the practice level, please contact:
PCHC’s Patient Liaison
207-992-9200
CMS Ombudsman Program
1-800-MEDICARE or www.CMS.gov
Maine Board of Licensure in Medicine
137 State House Station
Augusta, ME 04333 – 0137
Complaints 888-365-9964
If you believe that PCHC has failed to provide language services or discriminated in another way, please contact:
PCHC’s Civil Rights Coordinator
103 Maine Avenue, Bangor, Maine 04401,
207-992-9200, fax: 207-907-7077
email: civilrights@pchc.com
U.S. Department of Health and Human Services, Office for Civil Rights
Office for Civil Rights Complaint Portal
200 Independence Avenue SW., Room 509F, HHH Building, Washington, DC 20201
1- 800-868-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.htm