Contact Us

To schedule an Appointment

Contact one of our Practice Locations.

Frequently Dialed Departments

Administration  207-992-9200
Billing  207-404-8200
Medical Records  207-404-8101
Pharmacy  207-992-4100
Referrals  207-404-8300

Concerns & Feedback

Do you have concerns or feedback about your care?

We encourage you to reach out to your provider or the Practice Director at your provider’s office. We want to be sure you receive the best possible care and treatment.

PCHC Practice Directors:

Brewer Medical CenterBarb Dunakin, 207-404-8000 x1661
Capehart Community Health CenterKathy Bragdon, 207-404-8000 x1591
Community Care & GeriatricsKathy Bragdon, 207-404-8000 x2072
Dental CenterAngela Chase, 207-404-8000 x1184
Helen Hunt Health CenterMark Delcourt, 207-404-8000 x1697
Hope House Health & Living CenterAnn Giggey, 207-404-8000 x1480
Jackman Community Health CenterAnn Marie Power, 207-404-8000 x1211
Medical SpecialistsAnn Marie Power, 207-404-8000 x1211
Penobscot Community Health CenterKathy Bragdon, 207-404-8000 x1591
Penobscot PediatricsAnn Marie Power, 207-404-8000 x1211
Seaport Community Health CenterDouglas Kilgore, 207-404-8000 x1977
Winterport Community Health CenterAngela Chase, 207-404-8000 x2107

PCHC’s Confidential Fraud Hotline
877-874-8416

If you have a concern that could not be resolved at the practice level, please contact:

PCHC’s Patient Liaison Department
207-992-9200 x1462

CMS Ombudsman Program
1-800-MEDICARE or www.CMS.gov

Maine Board of Licensure in Medicine
137 State House Station
Augusta, ME 04333 – 0137
Complaints 888-365-9964
www.Maine.gov

If you believe that PCHC has failed to provide language services or discriminated in another way, please contact:

PCHC’s Civil Rights Coordinator
103 Maine Avenue, Bangor, Maine 04401,
207-992-9200, fax: 207-907-7077
email: civilrights@pchc.com

U.S. Department of Health and Human Services, Office for Civil Rights
Office for Civil Rights Complaint Portal
200 Independence Avenue SW., Room 509F, HHH Building, Washington, DC 20201
1- 800-868-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.htm