Contact Us

To schedule an Appointment

Contact one of our Practice Locations.

Frequently Dialed Departments

Administration  207-992-9200
Human Resources 207-404-8218
Billing  207-404-8200
Medical Records  207-404-8101
Pharmacy  207-992-4100
Referrals  207-404-8300

Concerns & Feedback

Do you have concerns or feedback about your care?

Tell us. Your input matters. We encourage you to reach out to your provider’s office to begin the feedback process.  We are committed to using your feedback to improve your experience as well as the experience for all of our patients.

PCHC Practice Contacts:

Brewer Medical CenterGayle Eames, 207-404-8000 x1649
Capehart Community Health CenterKarol Brown, 207-404-8000 x2264
Community Care & GeriatricsBobbi McLain, 207-404-8000 x2102
Dental CenterDawn Allen, 207-404-8000 x2186
Helen Hunt Health CenterAngel Shaw, 207-404-8000 x1742
Hope House Health & Living CenterJoan Emery, 207-404-8000 x1501
Jackman Community Health CenterKristy Griffin, 207-404-8000 x2148
Medical SpecialistsBrittany Spack, 207-404-8000 x1403
Penobscot Community Health CenterKarol Brown, 207-404-8000 x2264
Penobscot PediatricsBrittany Spack, 207-404-8000 x1403
Seaport Community Health CenterAmi Farrington, 207-404-8000 x1991
Winterport Community Health CenterAmy Smith, 207-404-8000 x2012

 

PCHC’s Confidential Fraud Hotline
877-874-8416

If you have a concern that could not be resolved at the practice level, please contact:

PCHC’s Patient Liaison 
207-992-9200

CMS Ombudsman Program
1-800-MEDICARE or www.CMS.gov

Maine Board of Licensure in Medicine
137 State House Station
Augusta, ME 04333 – 0137
Complaints 888-365-9964
www.Maine.gov

If you believe that PCHC has failed to provide language services or discriminated in another way, please contact:

PCHC’s Civil Rights Coordinator
103 Maine Avenue, Bangor, Maine 04401,
207-992-9200, fax: 207-907-7077
email: civilrights@pchc.com

U.S. Department of Health and Human Services, Office for Civil Rights
Office for Civil Rights Complaint Portal
200 Independence Avenue SW., Room 509F, HHH Building, Washington, DC 20201
1- 800-868-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.htm