Make Sure to Call Ahead by dialing
(207) 404-8100 Option #5
The first step is to call (207) 404-8100 option #5.
Aysmpotomatic (No Symptoms) Callers
- Return to school (many schools have made their own testing plans for students – it’s important to check with your school first!)
- Exposure – if you suspect or know you came in contact with someone with COVID-19
- High-risk professions – those working with the public, like health care workers, store clerks, food service workers, etc.
- Surgery (it is important to confer with your surgeon first – many will have specific instructions for testing).
Our patient communication staff will schedule you at one of the three testing locations listed below.
Testing Locations For Asymptomatic Patients
Symptomatic (With Symptoms) Callers
Anyone experiencing one or more of the following symptoms will be scheduled with one of our providers:
- Fever or chills
- Shortness of breath or difficulty breathing
- Muscle or body aches
- New loss of taste or smell
- Sore throat
- Congestion or runny nose
- Nausea or vomiting
Our patient communication staff will schedule a visit with one of our walk-in care providers.
Testing Locations For Symptomatic Patients
COVID-19 Testing Frequently Asked Questions
On average you will receive your results in 2-3 days. However testing may take longer if there are COVID-19 outbreaks across the state.
A member of your PCHC care team will call you directly. We ask that those awaiting results DO NOT call for test results. This will help keep our phone lines open to assist our patients.
There is no cost for the test itself so long as it is sent to the state lab (HETL), however if the test is processed at ALI or another independent lab, there may be a fee associated with it.
Also if you are symptomatic, PCHC requires you to be seen by a provider and there will be a cost associated with the visit.
While there are circumstances where PCHC can administer a test for someone that is returning to school, we ask that a parent or guardian or an appropriately-aged student, reach out to the school first, as many have already developed protocols for administering testing.
No. PCHC requires anyone seeking a COVID-19 test to call ahead and get scheduled. This will help make the testing experience as quick and efficient as possible.